Shreyans J Jiu

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They are sending wrong products

Ajio - They are sending wrong products
Ajio - They are sending wrong products - Image 2
Wrong product sent; please refund my amount. Please attend to my matter. Instead of a shirt, trousers were sent, and one side of the leg is not worthy. It's also not getting returned. My pickup is getting cancelled. Please solve this matter urgently. Otherwise, I'll have to go to the media.
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Preferred solution: Full refund

User's recommendation: Please koi bhi packet aaye pahle vidio bana le

Ujjit K

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Thank you update today

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I have order 2 t-shirt but received parcel but 1 t-shirt received I call delivery boy but delivery boys say to return but i have return parcel another delivery boys say i have return 2 return parcel so can help me please
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Pros:
  • Products are good
Cons:
  • Bad customercare service
  • Worst customer service experience

Preferred solution: Price reduction

User's recommendation: Please help how to return

Resolved
Sapna G Eae

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Resolved: Send the wrong item I ordered three pieces lehenga chili with shrug but received only two pieces

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Ajio - Send the wrong item I ordered three pieces lehenga chili with shrug but received...
Ajio - Send the wrong item I ordered three pieces lehenga chili with shrug but... - Image 2
I ordered Biba designer pieces lehenga chili with shrug but received two pieces shrug is missing many times complained to customer care but no solution customer representative making excuses
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Preferred solution: Full refund

Ajio A Wts

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AJIO CUSTOMER CARE SERVICE

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AJIO CUSTOMER CARE SERVICE
Original review May 31, 2024
aJIO customer care 7O2.8-4.6.3.6.-9.8- number for online complaint on AJO customer service 24/7 hours v. Report, Transaction and Pending related quick Complaint now.
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Loss:
$5000
Pros:
  • Very good
Cons:
  • Sipping are also good

Preferred solution: Full refund

User's recommendation: AJIO CUSTOMER CARE SERVICE 7O28-46*-***

1 comment
Ajio A Wts

Very good

TAVALAMMARRI S

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My money are not refunded back

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Ajio - My money are not refunded back
Ajio - My money are not refunded back - Image 2
Ajio - My money are not refunded back - Image 3
Ajio - My money are not refunded back - Image 4

I Have Ordered Fila Branded Full Over But Was Cancelled By Ajio Itself But The Money Didn't Refunded To My Account. And Also I Have Ordered One Gap Hoodie And It Was Returned By Me And Money For It Also Didn't Refunded

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Loss:
$34
Pros:
  • No pros
Cons:
  • Refund not done
  • Treating customers very badly
  • Refund

Preferred solution: Full refund

User's recommendation: Never use ajio portal for online shopping.

13 comments
Edilberto Yxz

I Have Ordered Fila Branded Full Over But Was Cancelled By Ajio Itself But The Money Didn't Refunded To My Account. And Also I Have Ordered One Gap Hoodie And It Was Returned By Me And Money For It Also Didn't Refunded User's recommendation: Never use ajio portal for...

Guest

its been 2 months waiting for the refund, disgusting customer care service like an harassment.

koustubh G
reply icon Replying to comment of Guest-2083617

I am following up with AJIO since September 2021 for refund. Sill Waiting.

Guest

Same thing ... ajio dont refund the amount

Demeka Psq

Yes my 2 products were picked up but still didn't get any refund

Vibha Oqx
reply icon Replying to comment of Demeka Psq

I also didn't get refund, frod company

Guest

Yes because I am having same kind of problem

Guest

s ..for me also facing same issue,,kindly inform once your will get the fund

Man Cqc

I have returned my tshirt but still I didn't get my refund... don't buy from Ajio....I even have the return receipt

Lielle Ewe
reply icon Replying to comment of Man Cqc

420 Indian company Ajio Don't purchase from Ajio

View more comments (12)
Ajio A Wts

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| map-marker London, England

AJIO CUSTOMER CARE SERVICE

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AJIO CUSTOMER CARE SERVICE
AJIO customer care 7O28-46*-*** number for online complaints on customer service 24/7 hours v. Report, Transaction and Pending related quick Complaint now
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User's recommendation: AJIO CUSTOMER CARE SERVICE 7O28-46*-***

Tony A Eui

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| map-marker Toulouse, Upper Garonne

PAYMENT SUCCEEDED BUT DIDNT RECIEVE THE GIFT CARD

Ajio - PAYMENT SUCCEEDED BUT DIDNT RECIEVE THE GIFT CARD
Good Morning Sir/Mam, I tried to purchas a gift card in ajio site, once the payment is succeeded, the payment portal got stucked and i didnt recieve the gift card and any messages regarding that. I have given you the order id and my bank transaction reference. Kindly do check it and do the needful. Thank you. Order ID: AAAG111200****22 Bank payment - T240602****435560****78 Ive made the payment using Phonepay UPI
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Savita P Fdn

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Talking about the fraud they are doing in the name of sale

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Ajio - Talking about the fraud they are doing in the name of sale
Ajio - Talking about the fraud they are doing in the name of sale - Image 2
I have ordered a kurta in sale...but i recieved totally different...they show less rate which is previously of much higher rate...on the name of sale...but on delivery they send very cheap product...so that customer keep it or return it...and atlast they able to retain their higher rate product... total scam in the name of sale
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Preferred solution: Apology

User's recommendation: They are making fraud with us

Aparna G Lfd

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Verified Buyer

I am not getting any of my orders and the customer support service is useless. Very very disappointing service. One parcel is sent wrong and the other parcel never reached me. My complaint is not bein

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Ajio - I am not getting any of my orders and the customer support service is useless....
Ajio - I am not getting any of my orders and the customer support service is... - Image 2
I have placed an order for two midi dresses with Ajio. In one order, they sent a different product. The other is shown as delivered, which I have not received. I tried to lodge a complaint via the chat option and even by phone. The call centre only plays recorded messages. Nothing happens after that. The company must take note of this. Customers are paying; that's why you are in the market. You are showing useless and careless behavior.
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Loss:
$1558
Pros:
  • Good stuff
Cons:
  • No proper customer support

Preferred solution: Full refund

Pullani A

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Verified Buyer

Product missing complaint

Ajio - Product missing complaint
Ajio - Product missing complaint - Image 2
Product missing while receiving the product. Please contact customer care number. The product quality was much worse compared to the price. I want to contact the customer regarding the missing product details. I just want the customer's details for contact. >
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Loss:
$507
Pros:
  • Best online shopping platform
Cons:
  • It is huge process for return policy

Preferred solution: Full refund

User's recommendation: Please take the product return

Hemlata G Vwg

Return pickup is not happening

I have sent a return request for one parcel. I received a message that it would be picked up within the last two days, but nobody has come to pick up the parcel, despite me being at home. However, we get a phone call saying they attempted to pick up the parcel.
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Preferred solution: Full refund

Thamarai selvi S

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Verified Reviewer

No any response

You have any customer care call agents. I can't understand English. Please, can any Tamil speaking agents call me on my number?
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Preferred solution: Bag issues

Raja B Wsv

“My product was cancelled by ajio and till date my money085400-4**** is not refunded”

Original review Jun 18, 2024
My product was cancelled by ajio and till date my money0854-004*-*** is not refundedMy product was cancelled by ajio and till date my money08540-04*-*** is not refunded
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Loss:
$32
Pros:
  • Ajio
Cons:
  • Ajio

Preferred solution: Full refund

User's recommendation: “My product was cancelled by ajio and till date my money085400-4**** is not refunded”

Anonymous
map-marker Mumbai, Maharashtra

Return problem

I never use ajio again, the delivery guy refused to take my return package and use very bad words like don't call me iam not pickup your reture you are fool like that I never use this app to buy something
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Vanshika S Teu

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Refund problem

Ajio - Refund problem
Ajio - Refund problem - Image 2
The amount of my refund is less than the original amount. It should have been 1174, but I received 1146. So, please help me.
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Loss:
$28

Preferred solution: Full refund

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